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Privacy Policy for Talkbar

Effective Date:

At Talkbar, we are committed to protecting the privacy and security of all End Users who interact with our services. This Privacy Policy explains how Talkbar (“we”, “us”, or “our”) collects, uses, discloses, and safeguards personal data when our application is accessed through a customer’s website (“Customer’s Website”).

By using Talkbar via a Customer’s Website, you (“User”, “End User”) agree to the collection and use of information in accordance with the Privacy Policy.

  • Scope

    • This Privacy Policy applies to all Users of the Talkbar application embedded in or accessed through Customer’s Website. This policy governs data collected through Talkbar, not any other functionality or service provided by the Customer’s Website.

  • Data Controller and Data Processor Roles
    • The Customer is the Data Controller for the End Users data.
    • Talkbar operates as a Data Processor, acting on behalf of and under the instructions of the Customer’s Website.

    In jurisdictions where applicable, Talkbar and the Customer may be the joint controllers for certain processing operations, and appropriate agreements will be executed.

  • Information We Collect

    • Depending on how the Talkbar application is configured by Customer’s Website, we may collect:

    • Personal Information
      • Name (if provided)
      • Email address (if required by Customer’s Website)
      • IP address
      • Location data (city, country, inferred from IP)
      • Any other personal data voluntarily shared by the User.
    • Non-Personal Information
      • Browser type and version
      • Operating system
      • Time of access and duration of interaction
      • Referring URLs
  • How We Use Your Information

    • We process collected data strictly for the following purposes:

    • To provide and operate the Talkbar service.
    • To transmit chat messages between Users and Customer Website’s representatives.
    • To improve functionality, performance, and User experience.
    • To detect and prevent fraud, abuse, or security threats.
    • To comply with legal obligations.

    Talkbar does not sell or share User data for marketing or advertising purposes.

  • Data Retention

    • User data is retained only as long as necessary for the purposes for which it was collected, or as required by applicable law or agreement with the Customer. By defauly:

    • Chat logs may be retained for up to _____________
    • Logs can be deleted earlier upon request from the Customer.
    • Personal data shared with chat is treated as confidential and is not stored beyond the agreed period.
  • Data Security

    • We implement and maintain robust administrative, technical, and physical safeguards designated to protect data against unauthorized access, loss, misuse, or alteration. Measures include but are not limited to:

    • End-to-end encryption of the chat data in transit.
    • Role-based access controls.
    • Regular security audits and penetration testing.
    • Secure hosting and server infrastructure.
  • Sharing of Data

    • We do not share User data with third parties except:

    • With the Customer’s website.
    • With service providers who support our infrastructure under strict confidentiality agreements.
    • To comply with legal obligations or valid governmental requests.
    • To enforce legal rights or investigate violations of terms.

    We do not sell or rent any personal data under any circumstances.

  • International Data Transfers

    • If data is transferred outside of the country of origin, we ensure such transfers comply with applicable data protection laws.

  • Your Rights

    • Subject to applicable laws, Users may have the following rights:

    • Request a copy of personal data held.
    • Request correction of inaccurate data.
    • Request deletion of data.
    • Request limits on how we process data.

    Provided however that, request shall be directed to Customer’s Website, which controls User’s data. We will cooperate with the Customer to support fulfillment of these rights.

  • Changes to Privacy Policy

    • We reserve the right to update this Privacy policy at any time. Any changes will be communicated through the Customer’ Website or within the Talkbar interface. Continued use of the application after changes indicates acceptance of the revised policy.

  • Contact Us

    • If the User has any questions or concerns about this Privacy Policy or data handling practices, the User may contact us at:

    Gathr Data Inc.

    720 University Avenue, Suite 130, Los Gatos, CA 95032

    Email Address –

    Phone Number –

  • Governing Law

    • This Privacy Policy shall be governed and interpreted in accordance with the laws of California, USA, without regard to conflict of law principles.